Central Plaza Hotel Public Company Limited (CENTEL) is committed to responsible business operations. Alongside business expansion and long-term value creation, our company prioritizes ethical practices by integrating environmental conservation, social responsibility, and economic viability. We uphold the principles of good governance as a fundamental element in promoting ESG across all aspects of our operations. These ambitions have been streamlined by our Board of Directors and embedded in our guidelines, policies, and business practices to ensure that all relevant departments implement them in alignment with our corporate sustainability strategy.
Our sustainability strategy is communicated across all business relationships, ensuring alignment with partners and stakeholders. This collaborative approach supports CENTEL’s sustainability goals and advances shared global objectives across environmental, social, and economic dimensions.
Environment
- Decrease Environmental Impact
- Energy Efficiency
- Water Management
- Waste Management
- Decarbonization
- Green Area
Social
- Human Rights
- Labor Practice
- Employee Development Plan
- Job creation and income distribution
- Social & Community Development
- Creating a positive impact on society
Governance & Economic
- Corporate Governance
- Risk Management
- Supply Chain Management
- Innovation & Quality Service
- Personal Data Security
- Cyber Security
Our sustainability framework is built on three core pillars—Caring, Sharing, and Belonging—aligned with ESG principles and the UN Sustainable Development Goals (SDGs), integrated into our value chain. This framework guides our commitment to responsible business practices, enabling us to unlock sustainability opportunities, manage climate risks, and ensure resilient, long-term growth.
CENTEL integrates leading ESG standards—such as GSTC, UNGC, MSCI, S&P Global CSA, and GRI—into our operations to ensure transparency and global alignment. Sustainability task forces, led by the CEO and embedded in each business unit, drive performance and embed sustainability in daily operations. Oversight is provided by the Risk Management, Corporate Governance, and Sustainability Committee, ensuring policy alignment, company-wide awareness and engagement efforts support a strong sustainability culture.