The past year has proved to be a remarkable period of growth and success for Centara Hotels & Resorts. Building on our strong foundation, we continued to expand our presence both in Thailand and internationally, adding four new hotels—two in Thailand and two abroad—bringing our portfolio to 90 properties in 11 countries with 20,014 keys, which include 22 owned and 68 managed hotels. This growth reflects our commitment to delivering exceptional hospitality while strengthening our position as one of Thailand’s leading hotel operators.

2024 was also a year of industry recognition. Our hotels and resorts received prestigious accolades, including honours at the Travel + Leisure Luxury Awards Asia Pacific and the TTG Travel Awards. Centara Hotels & Resorts was named “Thailand’s Strongest Brand” in Brand Finance’s Thailand 50 report and Best Local Hotel Brand – Thailand by TTG Asia. Additionally, we were recognised for Excellence in Workplace Culture at the HR Excellence Awards Thailand 2024 and received multiple accolades from the Investment Analysts Association and Business+ magazine. These achievements are a testament to the passion and expertise of our team, and I extend my heartfelt appreciation to every member of the Centara family for their hard work and dedication.

As we look to the future, we remain deeply committed to our Environmental, Social, and Governance (ESG) principles, ensuring that every aspect of our operations continue to reflect our responsibility to the environment, communities and ethical business practices. Centara’s dedication to responsible business practices was recognised in 2024 when we were named an “Industry Mover” in the S&P Global Sustainability Yearbook as well as a certificate for achieving an “AAA” rating in the SET ESG Ratings 2024 and “Sustainability Disclosure Recognition 2024” award from Thaipat Institute.

We will continue to uphold the Thai family values upon which Centara is built, foster strong relationships with our valued guests, shareholders, business partners and suppliers. Our collective strength and shared vision drive us toward new milestones, and I am confident that 2025 will continue to be another year of extraordinary achievements.

Furthermore, the restaurant business in 2024 maintained its strong growth due to several factors, including an increase in tourist arrivals and a growing preference for dining out. However to align with the market recovery and drive business growth, CRG focused on expanding new branches, particularly for brands with high potential with increasing Same Store Sale Growth and strengthen the Company’s portfolio by adding with the introduction of two new brands in 2024, namely “NAMA Japanese and Seafood Buffet,” a premium buffet featuring popular Japanese dishes, and “Katsu Midori Sushi,” a renowned conveyor-sushi restaurant from Tokyo.

In terms of corporate social responsibility, CRG continues to implement initiatives that support creating opportunities and promoting equality in society. These include projects aimed at supporting opportunities for people with disabilities, as well as expanding environmental programs. These efforts aim to significantly reduce food waste and promote efficient use of resources.

On behalf of the Board of Directors, I extend my sincere gratitude to our team, shareholders, and partners for your unwavering trust and support. I look forward to another year of continued success and growth.